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A grandfathered account was mistakenly canceled by Verizon causing an erroneous charge to be applied to my wireless account. Although Verizon admitted it was their mistake, they refused to remove the charge because my grandfathered account could not be reinstated & in order to reverse the charge entirely my old account had to be active. They refused to remove it & even though I voluntarily agreed to pay the lower amount
Disclosures can be customer complaints or arbitrations, regulatory actions, employment terminations, bankruptcy filings and certain civil or criminal proceedings that they were a part of.
Disclosures can be customer complaints or arbitrations, regulatory actions, employment terminations, bankruptcy filings and certain civil or criminal proceedings that they were a part of.