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Customers allege that in or around April 2019 the representative advised them incorrectly regarding the tax consequences of a 401k rollover and backdoor Roth contributions which resulted in unexpected tax liabilities for the customers.
Damage Amount Requested
$13,000.00
Settlement Amount
$4,750.00
Broker Comment
The Firm was not in full agreement with the customers' assessment of the situation, but as a good will gesture resolved the customers' concerns by providing a reimbursement of the customers' 2019 tax liability only and agreed to waive account transfer fees. The Firm did not find any concerns with the representative's investment recommendations in the accounts, therefore the firm denied the customers' request for reversal of all commissions earned by the representative.
A brokerage firm, also called a broker-dealer, is in the business of buying and selling securities – stocks, bonds, mutual funds, and certain other investment products – on behalf of its customer (as broker), for its own bank (dealer), or both. Individuals who work for broker-dealers - the sales personnel are commonly referred to as brokers.
IA
Investment Adviser
An investment adviser is paid for providing advice about securities to clients. In addition, some investment advisers manage investment portfolios and offer financial planning services.
Disclosures
Disclosures can be customer complaints or arbitrations, regulatory actions, employment terminations, bankruptcy filings and certain civil or criminal proceedings that they were a part of.
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Disclosures can be customer complaints or arbitrations, regulatory actions, employment terminations, bankruptcy filings and certain civil or criminal proceedings that they were a part of.