CLIENT ALLEGES THAT HER PURCHASE OF A TRANSAMERICA VA WAS MISREPRESENTED BECAUSE THE FEES WERE NOT DISCLOSED AND CLIENT WAS NOT INFORMED SHE COULD LOSE PRINCIPAL.(06/24/2014).

THE CLIENT WITHDREW HER COMPLAINT IN WRITING.

ATTORNEY CLAIMS THAT CLIENT WAS TOLD HIS INVESTMENT WOULD RETURN THE INCREASE IN THE S&P OR 2% WHICHEVER IS GREATER. ALLEGES DAMAGES OF $105,400. (04/30/2009)

$105,400.00

MISREPRESENTATION OF ARP'S PURCHASED JANUARY 17, 2008.

$1,750,000.00

$320,000.00

FIRM: THIS ISSUE AROSE AS A RESULT OF UNPRECEDENTED ILLIQUIDITY IN THE AUCTION-RATE SECURITIES MARKET, A SITUATION THE REPRESENTATIVE DID NOT CAUSE AND OVER WHICH THE REPRESENTATIVE HAD NO CONTROL. COMPLAINT IS BEING CLOSED BECAUSE FIRM AGREED TO REPURCHASE SECURITIES TO PROVIDE LIQUIDITY TO CUSTOMER TO RESOLVE DISPUTED CLAIMS. THE RESOLUTION DOES NOT REFLECT ANY FINDING OF MISCONDUCT BY THE REPRESENTATIVE. ALTHOUGH THE SECURITIES REPURCHASED BY THE FIRM ARE CURRENTLY VALUED AT PAR BY INDEPENDENT THIRD-PARTY PRICING SERVICE, BASED ON FINRA REGULATORY NOTICE 09-12 THE SETTLEMENT AMOUNT IS BEING REPORTED AS THE FULL PAR VALUE OF SECURITIES. REP: I HAD A THOROUGH DISCUSSION WITH CLIENT REGARDING AUCTION RATE PREFERRED SECURITIES (ARP'S). ARP'S WERE INLINE WITH CLIENT'S INVESTMENT OBJECTIVES AND THEY CLEARLY UNDERSTOOD THE PARAMETERS OF THE INVESTMENT VEHICLE.