THE CLIENTS CLAIM THAT THE FA WAS INFORMED THAT THEY DID NOT WISH TO PURCHASE THE LINCOLN VARIABLE ANNUITY PRIOR TO A MEETING HAD WITH THE FA ON 10/26/07. THE CLIENTS STATE THAT ONE OF JOINT OWNERS REFUSED TO SIGN THE CONTRACT AND DID NOT WISH TO OWN THE ANNUITY. THE CLIENT'S NOTE THAT THE APPLICATION WAS ONLY SIGNED BY ONE OF THE JOINT OWNERS. THE CLIENT'S ARE NOT SPECIFIC AS TO THE MANNER IN WHICH THEY WISH THIS TO BE RESOLVED. LOSSES EXCEED $5,000.

$5,000.00

$12,469.00

AS IT WAS DETERMINED THAT THE FA PROVIDED INACCURATE INFORMATION REGARDING THE FREE LOOK PERIOD OF THE ANNUITY, EDWARD JONES WORKED WITH LINCOLN TO HAVE THE POLICY CANCELLED AT NO COST TO THE CLIENT. A CHECK IN THE AMOUNT OF $100,000 WAS ISSUED TO THE CLIENT FROM LINCOLN ON MAY 6, 2008. THERE WAS A TOTAL MARKET LOSS OF $12,469 TO HAVE THE PURCHASE CANCELLED. THE FIRM INCURRED $11,469 OF THE LOSS WHILE THE FINANCIAL ADVISOR INCURRED $1000.