Allegations
FLORIDA CLIENTS CLAIMED THAT THE FA DID NOT COMMUNICATE TO THEM THE RAMIFICATIONS OF CLASS B SHARES. THE CLIENTS FURTHER CLAIMED THAT THE FA PURCHASED OVER $120,000 CLASS B SHARES IN THE WIFE'S IRA ACCOUNT SPREAD AMONGST FIVE DIFFERENT FUND FAMILIES ABWBX, FSINX, FIIBX; FURTHER THAT THE FA PURCHASED SOME OF THE SAME FUND FAMILIES, CLASS B SHARES AS WELL, IN THE HUSBAND'S IRA ACCOUNT TOTALING OVER $40,000. THE CLIENTS' OPENED THEIR IRA ACCOUNTS ON MAY 9, 2007. THE CLIENTS CLAIMED THAT THEY RECENTLY LEARNED THAT THEY WOULD HAVE RECEIVED BREAKPOINTS HAD CLASS A SHARES BEEN PURCHASED, SAVING THEM FEES FROM THE LOAD AND DECREASING THE ANNUAL EXPENSE RATION. THE CLIENTS ALSO MENTIONED THAT THE FA PURCHASED SOME OF THE SAME FUND FAMILIES IN THEIR FEE-BASED DISCRETIONARY ADVISORY JOINT ACCOUNT WHICH WAS OPENED ON APRIL 10, 2007.THE CLIENTS ALSO CLAIMED THAT THEY PURCHASED AN AXA EQUITABLE ACCUMULATOR PLUS SERIES 07 VARIABLE ANNUITY IN DECEMBER 2007 MAKING A PREMIUM PAYMENT OF $200,000. THE CLIENTS CLAIMED THAT THE FA TOLD THEM THEY WERE GUARANTEED 6% ON THE ANNUITY BUT FAILED TO TELL THEM THE FEES WOULD RUN 3% PER YEAR. NO DAMAGES WERE SPECIFIED; HOWEVER, DAMAGES ARE REASONABLY ESTIMATED TO BE OVER $5,000.
Broker Comment
THE FIRM DENIED THE COMPLAINT VIA A LETTER TO THE CLIENTS ON MARCH 18, 2009. PER THE FA, HE FULLY EXPLAINED TO THE CLIENTS THE VARIOUS PRICING OPTIONS AVAILABLE WITH THE MUTUAL FUNDS THAT HE RECOMMENDED TO THEM I.E. CLASS A, B AND C SHARES AND THE COSTS AND EXPENSES ASSOCIATED WITH EACH SHARE CLASS. IT WAS DETERMINED THAT OVERALL THE CLIENTS APPEARED TO BE BETTER OFF HAVING INVESTED IN CLASS B SHARES RATHER THEN CLASS A SHARES BASED ON THE PERFORMANCE OF THE FUNDS IN QUESTION, ETC. PER THE FA, HE REVIEWED THE AXA ANNUITY WITH THE CLIENTS AND DISCUSSED WITH THEM SUCH INFORMATION AS THE CHARACTERISTICS, TERMS, FEATURES, AVAILABLE RIDERS (E.G. GUARANTEED MINIMUM DEATH BENEFIT THE GMDB AND THE GUARANTEED MINIMUM INCOME BENEFIT THE GMIB), RISKS, COSTS AND FEES (INCLUDING THE PENALTIES FOR EARLY WITHDRAWALS), TAX BENEFITS, AND INVESTMENT OPTIONS (BOTH VARIABLE AND FIXED) ASSOCIATED WITH AN INVESTMENT IN THE AXA ANNUITY. THE FA PROVIDED THE CLIENTS WITH A BROCHURE FOR THE AXA ANNUITY AT THE POINT OF SALE. THE FA ALSO PROVIDED THE CLIENTS WITH A COPY OF THE PROSPECTUS FOR THE AXA ANNUITY ON A CD. BOTH THE BROCHURE AND THE PROSPECTUS CONTAINED DETAILED INFORMATION ABOUT THE CHARGES, FEES, AND ANNUAL EXPENSES ASSOCIATED WITH THE AXA ANNUITY.