CUSTOMER'S ATTORNEY ALLEGED THAT REPRESENTATIVE DID NOT NOTIFY CLIENT THAT LOANS WERE NOT AVAILABLE IN VARIABLE ANNUITY CONTRACT SOLD IN 2003. ALSO ALLEGE THAT REPRESENTATIVE DID NOT INFORM CLIENT OF SURRENDER CHARGES ON VARIABLE ANNUITY CONTRACTS SOLD IN 2003 AND 2004, RESPECTIVELY.

$20,280.00

REPRESENTATIVE STATED THAT HE DID INFORM CLIENT THAT LOAN PROVISION NOT AVAILABLE ON THAT POLICY IN QUESTION. REPRESENTATIVE ALSO MAINTAINS THAT HE DID INFORM CLIENT OF APPLICABLE SURRENDER CHARGES TO VARIABLE ANNUITY CONTRACTS SOLD IN 2003 AND 2004. CLIENTS SIGNED INVESTOR ACKNOWLEDGMENT FORMS FOR THESE PURCHASES INDICATING THEY WERE AWARE OF THE APPLICABLE SURRENDER CHARGES, CONTRARY TO ATTORNEY'S ALLEGATION.