COMPLAINT ABOUT AUCTION RATE SECURITIES THAT ALLEGES UNSUITABILITY.

$81,462.70

THIS MATTER INVOLVES THE SALE OF AUCTION RATE SECURITIES (ARS). THE TRANSACTION(S) AT ISSUE TOOK PLACE BEFORE MID-FEBRUARY 2008, WHEN THE ARS MARKET SUFFERED WIDESPREAD AUCTION FAILURES AND ILLIQUIDITY. THE FINANCIAL ADVISOR DID NOT CAUSE, CONTRIBUTE OR HAVE ANY CONTROL WHATSOEVER OVER THESE MARKET EVENTS. THE FIRM REACHED AGREEMENT WITH CERTAIN OF ITS REGULATORS, PURSUANT TO WHICH IT REPURCHASED ARS FOR THEIR FULL PAR VALUE FROM CERTAIN CLIENTS, INCLUDING THE INSTANT CLIENT, WHETHER THEY COMPLAINED OR NOT. THE FINANCIAL ADVISOR WAS NOT A PARTY TO THAT AGREEMENT, DID NOT MAKE ANY PAYMENT TO THE CLIENT, AND WAS NOT ASKED TO AND DID NOT CONTRIBUTE TO THE REPURCHASE AMOUNT. THE SETTLEMENT AMOUNT IN ITEM 11 ABOVE REFLECTS THE PAR VALUE OF THE REPURCHASED ARS, AS REQUIRED BY FINRA REGULATORY NOTICE 09-12. CLIENT DEEMED ELIGIBLE FOR GLOBAL ARS REGULATORY SETTLEMENT FOR FULL VALUE OF ARS INVESTMENT.

CLIENT ALLEGED MISREP, MISMANAGEMENT, AND PUTTING HIM IN INVESTMENTS THAT EXCEEDED HIS RISK TOLERANCE--1999-2005. DAMAGES UNSPECIFIED.

CLAIM DENIED.

CLAIMANT ALLEGES THAT THE RESPONDENTS SOLD HIM UNSUITABLE INVESTMENTS, ENGAGED IN MISREPRESENTATION, EXCESSIVE AND UNAUTHORIZED TRADING AND FAILED TO SUPERVISE ACTIVITIES.

$1,000,000.00

$200,000.00

ALLEGES UNAUTHORIZED AND UNSUITABLE TRADING RESULTING IN LOSSES OF $45,000 WHILE THE FC WAS EMPLOYED BY FIRST UNION SECURITIES. ALSO ALLEGES THAT THE FC PAID HIM $1,000.

$45,000.00

GREGORY TEVIS IS HANDLING THIS MATTER.

CLIENT ALLEGES THAT HER SALE OF A KEMPER ANNUITY AND PURCHASE OF A HARTFORD ANNUITY WAS NOT EXPLAINED. SHE SAYS SHE DOESN'T REMEMBER SIGNING PAPERWORK TO MAKE THE CHANGE AND BELIEVES THAT THE PRODUCT THAT SHE OWNS IS UNSUITABLE FOR HER.

$5,000.00

CUSTOMER ALLEGES THAT BROKER FAILED TO PLACE AN ORDER TO SELL FOX'A IN JUNE 1996 AT $30 PER SHARE. SHE IS DEMANDING THE DIFFERENCE BETWEEN $30 PER SHARE AND TEH CURRENT MARKET PRICE ($13.75) ON 5284 SHARES OR APPROXIMATELY $85,865

$85,865.00

$10,000.00

THE CLIENT ASKED THE FIRM TO RE-REVIEW HER CLAIMS. IN AN EFFORT TO RESOLVE THIS MATTER SHORT OF ARBITRATION, [CUSTOMER] WAS PAID $10,000 TO FULLY RESOLVE HER CLAIMS AGAINST THE FIRM AND ITS AGENT. THE BROKER, FRED MCNEELY, PAID THE FULL SETTLEMENT COST. NOT PROVIDED