MISREPRESENTATION.

$15,000.00

CLIENT ELECTED TO PURCHASE A MET LIFE INSURANCE POLICY IN 2005 THROUGH RR'S PRIOR BROKER-DEALER. IN 2009, CLIENT SURRENDERED THE POLICY. IN SPITE OF HAVING REVIEWED AND ACCEPTED MET LIFE'S ILLUSTRATION AND POLICY ON THE TERMS METLIFE OFFERED IN 2005, CLIENT NOW CLAIMS THAT THE POLICY WAS MISREPRESENTED AS OFFERING GREATER COVERAGE FOR A LESSER PREMIUM. CLIENT ALSO REFERENCED THE PERCEIVED POOR PERFORMANCE OF HER 2005 JOHN HANCOCK VARIABLE ANNUITY INVESTMENT. HOWEVER, THE FIRM NOTES THAT THE ANNUITY'S VALUE HAS ACTUALLY INCREASED OVERALL (CONTRIBUTIONS LESS WITHDRAWALS) SINCE INCEPTION. THE FIRM HAS FOUND NO LEGITIMATE BASIS FOR CLIENT'S CLAIMS.