CUSTOMER'S DAUGHTER WRITES ON BEHALF OF HER MOTHER. SHE STATES HER MOTHER WAS SOLD A VARIABLE ANNUITY AND WAS TOLD BY HER FC THAT HER INVESTMENTS WERE GUARANTEED A 6% RETURN.

$23,187.48

I DENY ALL ALLEGATIONS AGAINST ME. I MET WITH THE CLIENT, HER DAUGHTER, AND A WELLS FARGO BANK REPRESENTATIVE AND EXPLAINED THE FEATURES AND BENEFITS OF THE VARIABLE ANNUITY. THE CLIENT SIGNED A VARIABLE ANNUITY DISCLOSURE DOCUMENT AND INITIALED A SPECIFIC SECTION THAT SHE UNDERSTOOD THEIR WERE RISKS TO HER PRINCIPLE INCLUDING POTENTIAL LOSS.

WELLS FARGO INVESTMENTS, LLC.

Permitted to Resign

REPRESENTATIVE ACKNOWLEDGED THAT AS A COURTESY TO CLIENTS HE OBTAINED BLANK SIGNED FORMS IN ORDER TO ACCOMMODATE THE CLIENTS' TRADE REQUESTS. SOME OF THE FAXES HE SENT AND RECEIVED WERE NOT SUPERVISORY REVIEWED OR APPROVED.

RR DENY ANY ALLEGATION OF WRONGDOING. RR WAS ASKED TO RESIGN AFTER ACCUSATIONS OF VIOLATING "COMPANY POLICY". DURING A FIRST TIME AUDIT AFTER TWO YEARS WITH THE FIRM, A BLANK SIGNED FORM AND A FAX MACHINE WERE DISCOVERED. RR WAS NOT PRESENT FOR THE AUDIT NOR WAS HE GIVEN A CHANCE TO ADDRESS THE ALLEGED TECHNICALITIES. RR INHERITED OVER 100 CLIENT ACCOUNTS AND FILES FROM 5 PREVIOUS BROKERS.RR BELIEVED AT ALL TIMES HE WAS ACTING IN LINE WITH STANDARD OPERATING PROCEDURE, FINRA GUIDELINES, AND THE BEST INTEREST OF HIS CLIENT. IN ADDITION, RR WAS ORDERED BY MANAGEMENT TO PURCHASE A FAX MACHINE FOR HIS OFFICE WHEN JOINING THE FIRM. RR HAS THE ORIGINAL WFI EXPENSE/REIMBURSEMENT REPORT FOR THIS COMPANY EQUIPMENT. RR USED THIS FAX MACHINE TO COMMUNICATE WITH THE HOUSTON OSJ FOR OVER 2 YEARS. THE FACT HE WAS ACCUSED OF HAVING AN UNAUTHORIZED FAX MACHINE IN HIS OFFICE FOR 2 YEARS SHOWS THE LACK OF SUPERVISION ON THE PART OF WFI. WFI IS IN POSSESSION OF THE FAX MACHINE AS IT WAS NOT THE RR "PERSONAL EQUIPMENT" AS ALLEGED. FURTHERMORE, RR WAS NEVER REQUIRED BY WSP'S TO OBTAIN SUPERVISORY AND/OR COMPLIANCE APPROVAL FOR NEW CLIENT ACCOUNT SET UP DOCUMENTATION OR FAXES THAT WERE SERVICE IN NATURE, INCLUDING INTERNAL FAXES. DURING HIS 2 YEARS, HE ACCURATELY AND TIMELY COMPLETED A MONTHLY ATTESTATION WITH THE BOM IN HOUSTON DOCUMENTING ALL CLIENT CORRESPONDENCE.