CUSTOMER ALLEGES THAT THE REPRESENTATIVE DID NOT PROVIDE ADVISE TO DIVERSIFY 12,854 SHARES OF NCC STOCK SHE INHERITED

$700,000.00

$200,000.00

, JEFFREY JOSEPH MOORE, BECAME THE ADVISOR FOR THIS CLIENT WHEN PREVIOUS ADVISORS RESIGNED FROM NATCITY INVESTMENTS INC. THE CLIENT'S SHARES OF NATIONAL CITY CORPORATION STOCK WERE OWNED BY THE CLIENT WELL BEFORE I BECAME THE ADVISOR OF RECORD ON THE ACCOUNT. I HAD MET WITH THE CLIENT IN-PERSON AND SPOKEN OVER THE PHONE TO DISCUSS THE ACCOUNT ON MULTIPLE OCCASIONS. ALSO, I HAD PRESENTED A SUITABLE ALTERNATE INVESTMENT RECOMMENDATION THAT WAS REJECTED BY THE CLIENT. AS AN ADVISOR FOR NATCITY INVESTMENTS INC., PER COMPLIANCE RULES, I WAS PREVENTED FROM MAKING SOLICITED RECOMMENDATIONS ABOUT THE PURCHASE OR SALE OF NATIONAL CITY CORPORATION SHARES OF STOCK, TO AVOID A CONFLICT OF INTEREST. THIS COMPLIANCE RULE, WHILE STANDARD AND APPROPRIATE, PREVENTED ME FROM BEING ABLE TO OFFER SPECIFIC INVESTMENT ADVICE TO CLIENTS WHO OWNED SHARES OF STOCK IN NATIONAL CITY CORPORATION, MY EMPLOYER AT THAT TIME.