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06/2001-12/2008; CLIENTS INDICATE CONCERN REGARDING THE ANNUITIES PURCHASED AT EJ. CLIENTS STATE THEY EXPERIENCED LOSSES IN THE ANNUITIES AND THEY ARE DISSATISFIED WITH THE ADVICE THEY RECEIVED FROM THE FA TO STAY INVESTED IN THE ANNUITIES. CLIENTS CLAIM THE ANNUITIES HAVE DROPPED OVER $70,000. CLIENTS STATE THEY MADE A CALL INTO HARTFORD LIFE AND WERE INFORMED THEY COULD HAVE PAID AN EXTRA .5% TO INSURE THE VALUE OF THE ANNUITY AND THEY WERE NOT AWARE OF THIS OPTION. CLIENTS INDICATE THERE WAS A SIMILAR OPTION AVAILABLE WITH LINCOLN TOO. CLIENTS FEEL THEY SHOULD BE GIVEN FINANCIAL COMPENSATION FOR THEIR FINANCIAL LOSSES DUE TO THE ADVICE THEY RECEIVED. FILING REQUIRED, LOSSES CLAIMED EXCEED $5,000.
Damage Amount Requested
$5,000.00
Broker Comment
THE FA STATED THAT HE DID NOT SUGGEST THE USE OF SUCH LIVING BENEFIT RIDERS AS THEY CREATE AN ADDED EXPENSE TO OWNING THE INVESTMENTS, AND THAT CLIENTS HAD NOT EXPRESSED A NEED FOR INCOME FROM THEIR ANNUITIES TO JUSTIFY THAT ADDITIONAL COST. PLEASE NOTE, THAT LIVING BENEFIT RIDERS GUARANTEE A STATED LEVEL OF INCOME FROM ANNUITIES, THEY DO NOT GUARANTEE AGAINST MARKET LOSSES, AND THE INCREASED FEES CAN HAVE A NEGATIVE IMPACT ON PERFORMANCE. ALSO, CLIENTS RECEIVED A PROSPECTUS AT THE TIME OF PURCHASE OF BOTH VARIABLE ANNUITIES. WHILE WE UNDERSTAND CLIENTS' DISAPPOINTMENT WITH THE PERFORMANCE OF THE INVESTMENTS IN THEIR ACCOUNTS, THE VALUE IS ATTRIBUTED TO CIRCUMSTANCES BEYOND OUR CONTROL AND MARKET FLUCTUATION, WHICH IS A RISK ASSOCIATED WITH INVESTING. CLAIM DENIED.
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Disclosures
Disclosures can be customer complaints or arbitrations, regulatory actions, employment terminations, bankruptcy filings and certain civil or criminal proceedings that they were a part of.
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Disclosures can be customer complaints or arbitrations, regulatory actions, employment terminations, bankruptcy filings and certain civil or criminal proceedings that they were a part of.