4/08-11/08; THE CLIENTS STATE THE FA CONTACTED THEM IN MAY 2008 REGARDING TWO CDS MATURING IN THEIR ACCOUNT. THEY STATE THE FA WAS INFORMED TO LEAVE THE MONEY IN MONEY MARKET. THEY STATE THEY DID NOT AUTHORIZE THE PURCHASES IN JUNE 2008. THEY WOULD LIKE TO REINSTATE THEIR MONEY MARKET TO THE ORIGINAL AMOUNT OF $160718.79.

$5,000.00

ACCORDING TO THE FA, HE SPOKE WITH THE CLIENTS ABOUT INVESTING THE MONEY MARKET FUNDS GRADUALLY IN ACCOUNT [ACCT #]. PRIOR TO ANY PURCHASES, THE FA INDICATES HE SENT INFORMATION REGARDING THE FUNDS PURCHASED. THE FA STATES THE FUNDS WERE INVESTED; IT IS OUR UNDERSTANDING THE PROCEEDS FROM THE MATURING CDS WERE GOING TO BE REINVESTED INTO MONEY MARKET. THE FA FURTHER STATES THE PURCHASES WERE AUTHORIZED IN JUNE 2008. THE CLIENTS WERE SENT CONFIRMATIONS AND THE TRANSACTIONS REFLECTED ON THE JUNE 2008 STATEMENT. THE CLIENTS HAVE INDICATED ASSETS WERE SOLD IN ACCOUNT [ACCT #] IN MAY 2008. OUR RECORDS INDICATE A MONTHLY LIQUIDATION WAS IN PLACE IN THE ACCOUNT UNTIL THE CLIENTS REQUESTED IT BE CANCELLED IN JULY 2008. OUR RECORDS INDICATE THE MONTHLY LIQUIDATIONS WERE SET UP IN MAY 2006 FOR CAPITAL WORLD GROWTH & INCOME CLASS A. THE MONTHLY LIQUIDATIONS REFLECTED ON THE STATEMENTS. BASED ON OUR REVIEW, IT APPEARS THE PURCHASES IN ACCOUNT [ACCT #] WERE AUTHORIZED BY THE CLIENTS. IN LIGHT OF THESE CIRCUMSTANCES, THE REQUEST TO CANCEL THE TRADES AND REINSTATE THE MONEY MARKET BALANCE IS RESPECTFULLY DENIED.