CLIENT ALLEGES THAT MISREPRESENTATIONS WERE MADE IN DESCRIBING THE PREMIUM PAYMENTS FOR A LIFE INSURANCE POLICY.

$200,000.00

THE CLIENT WAS OFFERED A MODIFICATION OF THE POLICY TO KEEP IT IN FORCE WITHOUT HAVING TO PAY ADDITIONAL PREMIUMS. THE CLIENT'S FINANCIAL ADVISOR FROM ANOTHER FIRM DEMANDED THAT PACIFIC LIFE CANCEL THE POLICY IMMEDIATELY. THUS CAUSING THE CLIENT TO SURRENDER ALL ACCUMULATED CASH VALUE, INTEREST ON CASH VALUE AND ALL BENEFITS OF POLICY.

AGAIN, CUSTOMER FILING CLAIM WAS NOT MY CLIENT. I WASN'T THE AGENT OF RECORD. SINCE MY DEPARTURE FROM THRIVENT FINANCIAL FOR LUTHERANS, ANY AND ALL COMPLAINTS FROM CLIENTS THAT AGENTS AND/OR THE ORGANIZATION CAN SHOW I RECEIVED A COMMISSION ON FOR ASSISTING THE AGENT, THRIVENT FINANCIAL FILES ONLY ON ME TO FURTHER DAMAGE MY REPUTATION, AN ATTEMPT TO KEEP ME OUT OF THE INDUSTRY. BECAUSE I WAS THEIR #1 AGENT AND I RESIGNED AFTER THE MERGER, THEY WANTED TO SEND A STRONG MESSAGE TO ALL REPS, IF YOU LEAVE OUR FIRM AND CLIENTS GO WITH YOU, YOU WILL LEAVE THIS INDUSTRY AS WELL.

$73,037.18

$17,781.74

MEMBER HAS ELLEGED MISREPRESENTED REGARDING REPLACEMENT OF ANOTHER LIFE INSURANCE CONTRACT. ALSO, BENEFICIARIES DO NOT MATCH THE STATED NEEDS OF THE INSURED.

$15,104.15

$15,104.15

MEMBER ALLEGES THAT HE WAS ADVISED TO PURCHASE A VARIABLE UNIVERSAL LIFE INSURANCE CONTRACT, BUT NOW FEELS HE HAS TOO MUCH COVERAGE AND CNNOT MAINTIAN THE PREMIUM. THE MEMBER WANTS TO REDUCE THE INSURANCE AND HAVE SURRENDER CHARGES WAIVED.

$5,399.94

$3,147.67

MEMBER HAS ALLEDGED MISREPRESENTATION REGARDING REPLACEMENT OF ANOTHER LIFE INSURANCE CONTRACT. ALSO, BENEFICIARIES DO NOT MATCH THE STATED NEEDS OF THE INSURED.

$7,673.46

$7,673.46

CUSTOMER CLAIMED THAT PAYOUT FROM SPIVA WOULD FUND VUL PREMIUMS

$15,560.00

$11,500.00

BASED UPON OUR REVIEW, WE DID NOT FIND EVIDENCE TO SUPPORT CUSTOMERS ALLEGATIONS OF WRONG DOING. COMPLAINT WAS SETTLED IN MEDIATION, IN WHICH WE AGREED TO PAY CUSTOMERS $11,500.00 SETTLEMENT UPON THEIR SIGNED AGREEMENT TO GIVE UP THEIR RIGHTS TO THEIR VUL CONTRACTS.