The Customer alleges unsuitable investment recommendations from February 2015 to June 2016.

"We conducted several phone calls and meetings with(the client) to discuss their financial situation including their risk tolerance, time frame and cash flow needs just to name a few. They explained they wanted more income and growth from their portfolio. We completed a thorough Wealth Outlook Analysis and then presented and discussed the analysis with the(the client)prior to making any initial portfolio recommendations or changes. They understood the repercussions of the proposed changes including the realization of existing capital gains and agreed to proceed with the reallocations in their desire to achieve more total return from their portfolio. Based on these facts, we followed a comprehensive and thoughtful goals based investment process prior to executing the agreed upon portfolio strategy. Their complaint clearly emanates from the benefit of hindsight and the inevitable realization of portfolio growth."

THE CUSTOMER ALLEGES FAILURE TO FOLLOW INSTRUCTIONS REGARDING TIMING OF PURCHASE AND UNAUTHORIZED USE OF MARGIN.

$31,000.00

$9,999.00

MATTER WAS RESOLVED SOLELY TO AVOID THE COST OF ARBITRATION.