DEAN WITTER REYNOLDS

Discharged

N/A UNAUTHORIZED TRADE AND WAS DISCHARGED

TERMINATION AND CLIENT WAS CREDITED IN THE AMOUNT OF $2820.16. IN NOVEMBER OF 1996, I OPENED AN ACCOUNT FOR $100,000 FOR DR. JOHN SANTAMARK. AT THE TIME WE DISCUSSED SEVERAL DIFFERENT INVESTMENT ALTERNATIVES. WE SETTLED ON AN ACCOUNT WHICH DOESN'T CHARGE COMMISSIONS BUT RATHER CHARGES A FEE FOR MANAGING ANACCOUNT. OUR FIRST 2 STOCKS PURCHASED WERE A S&P INDEX & S&P MIDCAP INDEX STOCKS. WE DISCUSSED THE STOCKS IN PERVIOUS DAYS AND ADDITIONALLY WHAT STOCK PRICE THE STOCK SHOULD HIT IF WE WERE TO SELL. THE STOCK THEN REACHED THIS LEVEL & THE STOCK WAS SOLD & THE CUSTOMER COMPLAINED. HE ADDITIONALLY COMPLAINED ABOUT THE 1.8% FEE ON THE ACCOUNT STATING HE THOUGHT IT WOULD BE 1%. A CREDIT TO HIS ACCOUNT OF $2820.16 WAS PAID TO THE CLIENT & THE ACCOUNT WAS CLOSED.