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A FORMER CLIENT HAS EXPRESSED UNHAPPINESS WITH THE PERFORMANCE OF HIS ACCOUNT AND CLAIMS THAT THE TRADING STRATEGY USED IN HIS ACCOUNT DID NOT MEET HIS NEEDS.
Damage Amount Requested
$291,000.00
Settlement Amount
$95,000.00
3/15/2007
Customer Dispute
Denied
Allegations
THE CLIENT ALLEGED I EXECUTED UNAUTHORIZED MUTUAL FUND SALES IN MAY 2006 WHICH CAUSED A SIGNIFICANT TAX LIABILITY.
Damage Amount Requested
$7,000.00
Broker Comment
THE FIRM FOUND THE CLIENT CALLED IN WITH INSTRUCTIONS TO SELL MUTUAL FUNDS AND THE TRADES WERE MARKED UNSOLICITED. WE SENT THE CLIENT A LETTER WITH OUR FINDINGS.
8/10/2006
Customer Dispute
Settled
Allegations
THE CLIENT ALLEGED IN 2000 THE ADVISOR PROVIDED INCORRECT DISCLOSURE ABOUT THE POLICY'S RETURNS AND DID NOT USE THE CORRECT PREMIUM AMOUNT ON THE ILLUSTRATIONS.
Damage Amount Requested
$7,910.10
Broker Comment
WE DETERMINED THE CLIENTS MAY HAVE RECEIVED INCORRECT INFORMATION REGARDING THE PREMIUMS REQUIRED FOR THE POLICY. WE WAIVED THE REMAINING SURRENDER CHARGES.
12/8/2000
Customer Dispute
Settled
Allegations
CLIENTS ALLEGED THAT I FAILED TO INVEST THEIR MONEY AS THEY HAD INSTRUCTED IN SEPTEMBER 2000. THEY ALSO STATED THAT THE $2,000 CHECK THEY HAD GIVEN ME IN JUNE 2000 TO OPEN FOUR EDUCATIONAL IRAS HAS NOT BEEN DEPOSITED AND THEY DO NOT KNOW ITS WHEREABOUTS. THEY REQUESTED REIMBURSEMENT FOR AT LEAST $4,5000 IN LOST INCOME AND A REFUND OF $3,183.77 IN MANAGEMENT FEES THEY HAD PAID.
Damage Amount Requested
$7,683.77
Settlement Amount
$4,283.77
Broker Comment
THE FIRM FOUND THAT THERE WERE SOME SERVICE-RELATED DELAYS IN THE HANDLING OF THE CLIENT'S ACCOUNTS. AS A RESULT, THEY WER REIMBURSED FOR A PORTION OF THE TAXES THEY INCURRED, INTEREST THEY DID NOT RECEIVE AND A PORTION OF THE MANAGEMENT FEES THEY PAID.
A brokerage firm, also called a broker-dealer, is in the business of buying and selling securities – stocks, bonds, mutual funds, and certain other investment products – on behalf of its customer (as broker), for its own bank (dealer), or both. Individuals who work for broker-dealers - the sales personnel are commonly referred to as brokers.
IA
Investment Adviser
An investment adviser is paid for providing advice about securities to clients. In addition, some investment advisers manage investment portfolios and offer financial planning services.
Disclosures
Disclosures can be customer complaints or arbitrations, regulatory actions, employment terminations, bankruptcy filings and certain civil or criminal proceedings that they were a part of.
Disclosures can be customer complaints or arbitrations, regulatory actions, employment terminations, bankruptcy filings and certain civil or criminal proceedings that they were a part of.