RAYMOND JAMES & ASSOCIATES, INC.

Discharged

Financial Advisor was terminated for attempting to allocate a trade error involving market losses to discretionary client accounts.

FA vehemently disagrees with the allegation she attempted to allocate shares from a trade error to client accounts. Since this response was written, FA has discovered a Text message in which she reported the error to he Branch Manager immediately following its discovery. The Branch Manager acknowledged the message and said he would get her in touch with the E&O department.

THE CUSTOMER ALLEGES UNSUITABLE INVESTMENT RECOMMENDATIONS IN NOVEMBER 2007.

$250,000.00

$75,000.00

THE CLIENT WAS COMPLETELY SATISFIED WITH HIS VARIABLE ANNUITY UNTIL THE MARKET VALUE WENT DOWN. HE REFUSED TO BELIEVE THAT THERE WAS ANY PRINCIPAL PROTECTION WITHIN THE ANNUITY, "OR IT WOULD BE ON THE MERRILL STATEMENT". DURING MEDIATION, HE WAS MADE AN OFFER TO SETTLE AND WALKED OUT OF THE MEETING. MERRILL MADE A FINAL OFFER AND THE MEDIATOR FOLLOWED THE CLIENT INTO THE ELEVATOR TO GET HIS SIGNATURE. IT WAS SETTLED FOR BUSINESS REASONS AND COST OF FURTHER LITIGATION IF WE WENT TO ARBITRATION. MERRILL'S INVESTIGATION FOUND NO WRONGDOING ON MY PART AND I WAS NOT ASSIGNED ANY OF THE SETTLEMENT AMOUNT.....(THE LITIGATION WAS STAYED AND COMPELLED TO ARBITRATION.)

UNSUITABILITY, BREACH OF CONTRACT, VIOLATION OF NASD RULES, VIOLATIONS OF BLUE SKY LAWS, MISREPRESENTATION, NEGLIGENCE. 2/8/00-7/31/01

$60,000.00

$42,000.00

THE CLAIMS AGAINST MS. FRIEDRICHS WERE WITHDRAWN BY CLAIMANT WITH PREJUDICE. THE CLAIMS AGAINST SSB WERE SETTLED FOR $42,000.00