UNAUTHORIZED TRADING; EXECUTIONS-FAILURE TO EXECUTE; ACCOUNT RELATED NEGLIGENCE, RELIEF ASKED FOR $3000.00

$3,000.00

$2,196.00

RELIEF GRANTED $2196.00 CLIENT HAD A MARGIN CALL FOR CASH OF $976.14. HE CHOSE NOT TO COME UP WITH THE CASH, BUT INSTEAD INSTRUCTED REPRESENTATIVE TO SELL STOCK, ASSUMING IT WAS THE SAME AMOUNT, WHEN IN FACT, THE MARGIN CALL IF MET BY SELLING STOCK, WAS 3.3. TIMES THE CASH AMOUNT, DUE TO THE OVERALL DECLINE IN EQUITY IN THE ACCOUNT WHICH OCCURS WHEN STOCK IS SOLD. CLIENT WAS UPSET AT THIS, AND THEN INSTRUCTED ME TO "CLOSE THE ACCOUNT". I TOOK THIS TO MEAN HE WAS TRANSFERRING HIS STOCK TO ANOTHER BROKER, WHEN HE SAYS HE MEANT FOR ME TO SELL ALL THE STOCK. FURTHERMORE, HE WAS UPSET BY THE NOTATION ON THE TRADE TICKET "UNSOLICITED" WHICH OBVIOUSLY MEANS I DIDN'T RECOMMEND THE SALE- HE INSTRUCTED ME.