CLIENT'S SON (POA) ALLEGES THAT THE B SHARE MUTUAL FUNDS PURCHASED BY HIS PARENTS IN 2005 WERE NOT APPROPRIATE. ALLEGES UNSPECIFIED DAMAGES BUT DETERMINED TO BE GREATER THAN $5,000.00.

COMPLAINT DENIED. THE CLIENT PURCHASED THE SECURITIES WHEN THEY ESTABLISHED THE ACCOUNT IN 2005. THE CLIENT HAS NEVER EXPRESSED THEIR DISSATISFACTION WITH THE ACCOUNT. IN 2009, THEIR SON WAS ADDED THE ACCOUNT AS POWER OF ATTORNEY AND SUBSEQUENTLY COMPLAINED ABOUT THE INVESTMENTS. THE INVESTMENTS CONTINUE TO PRODUCE THE DESIRED INCOME THE CLIENT WAS SEEKING IN 2005.

CLIENT ALLEGES THAT HER INVESTMENT IS NOT SUITABLE BASED ON HER AGE. SHE IS UNHAPPY THAT THE ACCOUNT VALUE HAS DECREASED OVER THE PAST 2 YEARS. ALLEGES LOSSES OF $16,000.00. (11/02/2006)

$16,000.00

COMPLAINT DENIED. NO ACTION TAKEN. THE CLAIM AMOUNT DOES NOT ACCOUNT FOR THE CLIENT WITHDRAWALS.

CLIENTS ALLEGED UNSUITABLE RECOMMENDATIONS BY FA. ALLEGED DAMAGES UNSPECIFIED, BUT BELIEVED TO EXCEED $5,000. (06/24/2004)

COMPLAINT DENIED BY FIRM. THE ACCOUNT WAS ORIGINALLY A JOINT REGISTERED ACCOUNT WITH THREE OWNERS. THE COMPLAINT WAS INITIATED FROM THE JOINT OWNER WHO I HAD VERY LITTLE DEALING WITH AND RESIDED IN CALIFORNIA. THE JOINT OWNERS IN VIRGINIA WERE FULLY INVOLVED WITH THE INVESTMENT DECISIONS THROUGHOUT THE LIFE OF THE ACCOUNT.

ALLEGATIONS ARE VERY VAGUE THEY INCLUDE CHURNING EVEN THOUGH CUSTOMER WAS TRADING ALMOST ENTIRELY ON OWN & MAINTAINED UP TO FIVE DIFFERENT TRADING ACCOUNTS. ALLEGATIONS INCLUDE SUITABILITY EVEN THOUGH CUSTOMER WAS TRADING HEAVILY AND IDENTIFIED HIMSELF AS AN ACTIVE & EXPERIENCED INVESTOR.

$125,000.00

$75,000.00

HEARING WAS DELAYED/ CONTINUED ENTIRELY ON PART OF CLAIMANT & PRUDENTIAL. I WAS NOT INVOLVED WITH THIS LENGHTY DELAY. CUSTOMER WAS AN ACTIVE TRADER/INVESTOR THAT HAS/HAD MAINTAINED BROKERAGE ACCOUNTS AT MULTIPLE INVESTMENT FIRMS. CUSTOMER TRADED EXTREMELY ACTIVELY MOST OFTEN AGAINST MY WARNINGS TO REFRAIN FROM SUCH TRADING. RECORD WILL SHOW THAT A MAJORITY OF THESE TRANSACTIONS WERE PLACED ON AN UNSOLICITED BASIS. IN FACT, MANY OF THESE TRADES WERE NOT EVEN PLACED BY MYSELF. WAS A "NON-DISCRETIONARY" ACCOUNT FOR A MAJORITY OF HISTORY UNTIL PRUDENTIAL RECOMMENDED OTHERWISE. CUSTOMER CONTINUED TRADING STYLE WELL AFTER MY DEPARTURE FROM THIS FORM. FOUR YEARS LATER THIS ACTION WAS INITIATED.