THE CUSTOMERS ALLEGE FAILURE TO FOLLOW INSTRUCTIONS REGARDING AN INVESTMENT PURCHASED IN APRIL 2011.

$10,000.00

$5,783.00

THIS MATTER WAS SETTLED IN ORDER TO AVOID THE COST AND UNCERTAINTY OF LITIGATION. THE FINANCIAL ADVISOR DID NOT CONTRIBUTE MONETARILY TOWARDS THE SETTLEMENT.

CLIENT ALLEGES THAT THE FINANCIAL ADVISOR MADE UNAUTHORIZED TRADES.

$150,000.00

CLIENT HAD AUTHORIZED THE ACCOUNT TO BE MANAGED ON A DISCRETIONARY BASIS. THE AUTHORIZED INVESTMENT MANAGER WAS EFFECTING TRADES IN THE CLIENT'S ACCOUNT, NOT THE BROKER. CLIENT'S ALLEGATION OF UNAUTHORIZED TRADING BY THE BROKER IS WITHOUT MERIT.

CUSTOMER ALLEGES FA MADE UNSUITABLE INVESTMENT RECOMMENDATIONS. CUSTOMER DOES NOT SPECIFY DAMAGE AMOUNT.

AFTER A THOROUGH INVESTIGATION, THIS MATTER WAS DEEMED TO BE WITHOUT MERIT.

CUSTOMER ALLEGES FINANCIAL CONSULTANT FAILED TO EXECUTE AN ORDER FOR AN IPO OF "PEROT SYSTEMS CORP". CUSTOMER STATES THAT MR. DECIACCIO TOLD HIM THAT CUSTOMER'S DEGREE OF RISK WAS MODERATE AND THAT THE PROPOSED PURCHASE WAS "RISKY" AND "UNSUITABLE" FOR HIS IRA AND WOULD NOT EXECUTE TRADE.

$50,000.00

MERRILL LYNCH AND MR. DICIACCIO DENY THE ALLEGATIONS THAT THEY FAILED TO EXECUTE AN ORDER. THE INVESTIGATION, INCLUDING THE REVIEW OF ATELEPHONE CONVERSATION TAPED BY THE CUSTOMER AND SENT TO MERRILL LYNCH, INDICATES THAT CLAIMANT DECIDED NOT TO PROCEED WITH A PURCHASE OF PER STOCK. IN FACT, PER, AFTER AN INITIAL SURGE, HAS NOT REACHED ITS IPO PRICE. CLAIMANT WOULD HAVE LOST MONEY BY INVESTING IN PER.