CLIENT ALLEGES THAT PURCHASES OF VARIABLE ANNUITY CONTRACTS WERE NOT APPROPRIATE. CLIENT DEMANDS WAIVER OF ALL SURRENCER CHARGES TOTALLING $83,790.32

$83,790.32

AFTER A REVIEW OF THE ISSUES RAISED, GUARDIAN INVESTER SERVICES CORPORATION DETERMINED THAT THE CONTRACTS WERE PROPERLY SERVICED, ALL FEES AND CHARGES WERE EXPLAINED AND MR. JASPER ACTED PROPERLY. THE COMPLAINT WAS DENIED.

CLAIMANT ALLEGED MISREPRESENTATIONS RELATIVE TO HIS PURCHASE OF TWO (2) LIMITED PARTNERSHIP INVESTMENTS. THE AMOUNT OF DAMAGES WAS UNSPECIFIED.

$30,000.00

MATTER CASE WAS AMICABLY RESOLVED BETWEEN THE PARTIES PRIOR TO THE COMMENCEMENT OF AN ARBITRATION HEARING. PURSUANT TO THE TERMS OF SETTLEMENT, CLAIMANT WAS PAID A LUMP SUM OF $30,000.00. ALL ALLEGATIONS MADE WERE DENIED. AMONG OTHER CORROBATIVE DEFENSE SET FORTH IN THE ANSWER WAS THE "FACT" THAT [CUSTOMER] WAS A SOPHISTICATED INVESTOR WITH A LONG HISTORY OF LIMITED PARTNERSHIP INVESTING PRIOR TO MEETING MR. JASPER. HOWEVER, THE BROKER-DEALER NAMED AS A RESPONDENT (DEFENDANT) HAD DISSOLVED TWO (2) YEARS PRIOR TO THE CASE FILING, LEAVING MR. JASPER TO DEFEND THE CLAIM ALONE. GIVEN THE COSTS (IN EXCESS OF SETTLEMENT) AND TIME COMMITMENT (I.E. LOST EARNINGS) ASSOCIATED WITH DEFENDING A PROTRACTED ARBITRATION CASE IN FLORIDA, MR. JASPER, WHILE MAINTAINING HIS INNOCENCE AND THE INCREDULITY OF [CUSTOMER'S] ALLEGATIONS, DECIDED THAT IT WAS BEST TO RESOLVE THE MATTER PRIOR TO THE ARBITRATION HEARING.